Overseas Orders: We will refund the postage cost you incur to return the item (Up to the value of £10) please send us a photo or scan of the postal receipt for our records)
UK Orders: We will refund you the cost of the return postage upon receipt of the item up to the value of £7 (please send us a photo or scan of the postal receipt for our records). Should you receive a faulty/damaged/wrong item please email us at your order number and the nature of the fault or mistake. Please carefully check your items once they have arrived. Please note however, that orders returned to store will be refunded by the original method of payment used and will be processed by our office staff. STORE - Items can be returned to our Resurrection store along with your dispatch note.
Please request a returns number (see below) POST - You can send the item(s) back to us. HOW DO I RETURN ANY UNWANTED OR UNSUITABLE ITEMS?Īll orders placed on can be returned via: In order to save you time and ensure your refunds/exchanges are processed quickly and efficiently, please see the returns procedure below. Items returned must be unworn and in resalable condition with the original tags in place.Ĭosmetics and pierced earrings cannot be returned due to hygiene reasons. If you are not satisfied with your purchase, you have 60 days from the delivery date to notify us and return your item. If you are exercising the right to cancel, you as the consumer bears any return costs. Questions? Contact our customer service department. Outside of the EU the shipping rate starts at £20. We currently offer £10.00 tracked delivery to Ireland and £15.00 tracked delivery to the rest of the EU. Orders made after 3pm on Friday will not be processed until the following Monday. Saturday & Sunday Delivery: Please note couriers pick up Monday to Friday so any requests for Saturday or Sunday delivery must be made before 3pm on the preceding Friday. Please note that Carhartt's worldwide distribution policy means we are unable to ship Carhartt WIP to Italy, Australia, The United States or Asia. In busy sale periods deliveries may also take an extra 2 days. The couriers we use are reliable more than 99% of the time but occasionally there are delays due to shipment errors. Please note we cannot take responsibility for any delays to deliveries once the items are out of our hands.
Note: Delivery charges to the Scottish Highlands, Northern Ireland, the Isle of Man, the Isle of Wight and the Channel Islands vary from £10 to £18. Saturday and Sunday delivery options are available within the UK. Please note, Saturday and Sunday are not classed as working days. Our couriers deliver Monday to Friday, 8am - 7pm. PLEASE NOTE: Orders placed after 3pm on Friday will not be picked up by the courier until the following Monday at 3pm for Tuesday delivery. If your delivery does in fact take longer, then you can contact our customer service department on inquire about its status. We aim to deliver all mainland UK standard orders within 1 working day (excludes Scottish Highlands) and deliveries should not take longer than this time.
#LAST ROAD TO NOWHERE FULL#
We are currently offering FREE NEXT WORKING DAY DELIVERY (for orders received by 3pm) if you spend over £50 on full price items. Multiple items ordered at the same time will only incur one delivery charge.
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